Dell
Dell Customer Service!!!

Dell’s customer service has been my single greatest customer service experience with any product, ever.

Let me break it down for you:

Here’s Lionel’s e-mail to me from just after midnight this morning:

“Jay:Lionel Menchaca, Chief Dell Blogger

That’s great news. I’m really glad to see it all worked out smoothly. I appreciate you being a loyal Dell customer. Feel free to tell any other Dell customers how to contact me directly if they need some assistance.

It’s customer’s like you that make this the best job I’ve ever had.

Sincerely,

Lionel Menchaca

Chief Blogger, Dell Inc.

www.dell.com/blogs

e-mail: lionel_menchaca@dell.com

Twitter: twitter.com/LionelatDell

phone: 512.728.8685″

If you’ve got an issue with your Dell, get a hold of Lionel directly.  He’s an incredible guy working for an incredible company.  Lionel and Dell took care of me.  This Dell XPS m1210 is my third Dell laptop, and my next computer will absolutely be a Dell too.