Yesterday I received an e-mail from a beta tester, Jeff Duarte, who was having trouble with one of my calculators. He said that he didn’t really understand how to use a particular calculator. My response was:
The problem is not you, its me. :) If I designed my calculator better you wouldn’t have any questions.
Seriously – sorry Jeff, its my bad. My goal is to make these calculators so easy and intuitive to use that no workers’ compensation professional would have any trouble figuring out how to use them. If you don’t figure out how to use it just by looking at it, I designed it wrong. 1 Getting feedback is a very important and instructive process for me. It lets me figure out what works for people and what doesn’t.
The good news is that Jeff”s suggestions have given me an idea on how to make two calculators easier to use and for two entirely new features!