My laptop is back, up and running! I truly cannot explain just how happy I am that I have it back.
As I mentioned earlier, my laptop stopped working on the Sunday night before last. The next day I stopped by a local Fry’s Electronics and picked up a hard drive enclosure for my laptop’s hard drive. This solved my initial problem, being cut off from my data, by allowing me to schlep my laptop’s hard drive with me. Even though I had my data with me, I didn’t have my laptop with me. I constantly felt as if I had lost my wallet or cell phone. A disconcerting feeling, to say the least.
On Friday afternoon I took my laptop to a local repair shop, Paramount Technology, and, after talking with the proprietor for a few minutes, left my laptop with them at about 12:30pm. He estimated they might have it ready on Tuesday; Monday at the earliest.
They called my cell less than three hours later to tell me my laptop was fixed.
Everyone knows how Captain Kirk would ask the impossible of Scotty. Like clockwork, Scotty would bitch and moan about how he could not perform the impossible. And, yet, when crunch time came, the polarity was reversed, dilithium crystals realigned, and they had warp engines back on line.
They did a great job, warranting their work for 90 days, had my laptop repaired in record time, and didn’t scratch my baby. (FYI, Dell offers a whopping 30 day warranty on their work. In the words of Govenor Palin, “Thanks, but no thanks.”)
I don’t care if they were practicing “under promise and over deliver.” Paramount Technology has earned my business and my recommendation.