You’ll understand the title in just a moment…
For the last few months my laptop has been in bad shape. Such bad shape I’ve been using a backup laptop.  Something on my laptop’s motherboard went bad and killed the battery.  I could still use it – but I had to keep it plugged in all the time. If I needed to move it, I had to shut it down all the way, move it, then boot it up – since it had no battery life at all.
Well, Dell’s kick ass incredible customer service took care of me – once again. I can’t thank these guys enough for going above and beyond. I’ve said it before and I’ll say it again, my next laptop is going to be a Dell. Thanks to Lionel my laptop is sporting a totally brand-spanking new motherboard and power cord. I’ve also just slapped in a totally new battery as well.
Anyhow, I’m beyond happy.